(WKRG) — The popular spa franchise Massage Envy is under investigation by BuzzFeed.
According to BuzzFeed, over 180 women have reported sexual assaults at different locations across the country.
The investigation claims massage therapists either groped or performed other sexual acts on customers.
Susan Ingram says her massage therapist turned into a sexual predator during a session in West Chester, Pennsylvania.
“He lifted up my body,” Ingram said. “Groped both of my breasts roughly and aggressively.”
In a statement, officials with Massage Envy say the allegations are heartbreaking, and they will continue helping franchises create a safe environment for customers.
One customer here in Northwest Florida says she’s shocked by the allegations.
“I would be concerned but I’ve never had an instance where it’s happened at any place I’ve been.”